Reviews & Testimonials
Reviews and Testimonials for Craters & Freighters Orange County
Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.
What do our clients think of our services? Check out what they have to say.
If It can be Moved, We Move It
In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.
#1 on my recommendation list
“Hello Jeff, What a good job you did for me Jeff, ..right from your(twenty-five year learned) telephone manner, to packing, to delivery, and arriving a week prior to expected! Remember, you could not promise delivery for the long weekend! This Sat. and the long weekend is until Monday! My two patio wicker sofas, picked up at Pier1 in Palm Dessert, arrived in Sumas at Ship Happens on August 31st. Their email to me was not received. But, I contacted you by email on Sept. 1st. and you promptly replied ‘delivered’. Did you email me a notice that I missed? Never the less, all fell into place! I must say Jeff, your C&F packing was magnificent—a tad overpowering for me at 5’2” and my friend’s truck could have held the box, but Customs might have thought it full of gold bricks and charged me a King’s ransom in duty. The box looked like Fort Knox! The lady at ‘ShipHappens’ kept it for her children as a playhouse. We removed the Big Box and used all of your Styro and cardboard to pad the sofa’s in the truck with tie-downs. Both sofas arrived intact, undamaged. I am having a sojourn on one right now. Everybody, Jeff, even me, would like to of paid less for shipping. Ouch! Jeff, you and C&F were worth every red cent. You delivered, I got what I wanted, ahead of time, and, in perfect condition. Your company, Craters & Freighters, is #1 on my recommendation list! Good job! Thank you.”
Lots of care & attention to detail
“Hi Mike, The speakers arrived safe & sound. I must say I was really impressed with the packaging. Lots of care & attention to detail to make sure they made it here intact. Please pass onto the staff concerned my compliments on a job well done.”—Steve
Excellent job, arrived unscathed
“Hey Jeff, this is Jeff from Michigan, aka, “Wolverine”. Been meaning to give you some feedback, on our delivery a while back, on my Mom’s 50yr old china buffet cabinet we had you deliver. In our past phone conversations, you warned me that because the wood in this cabinet was accustomed to the dry desert climate, it would possibly crack coming to our Mich. humid climate. Well, it didn’t. You guys did an excellent job of crating and packaging this large item. It arrived unscathed, w/o a scratch. Thank you so much for handling it with the special care you did. I would highly recommend your business to anyone. Although the cheap bastard in me thought it was a little pricey, I guess it was worth it, because of the sentimental value, ha. You may use this testimonial for advertisement if you so desire.”
Comforting excellent communication
“Good afternoon Jeff, The Wurlitzer arrived last Thursday afternoon. No problems and is currently playing very nicely. I wanted to drop you a note and thank you for all your help. When one is from out of town you are always concerned when dealing with an unfamiliar company. Your excellent communication with me was comforting. The packing job your team performed was beyond expectations and greatly appreciated. If you ever need a recommendation let me know. You are truly the best.”—Gene Osborne
Extremely courteous and helpful
“I have been meaning to thank you all for so nicely packaging and shipping the “Goodwill” painting a couple of weeks ago. If I ever need anyone to pack and ship something for me from your area, I will definitely contact Craters and Freighters. The packaging was extremely well done and the painting arrived in great shape. The driver that made the delivery was extremely courteous and helpful in getting the shipment unloaded. You may certainly use me as a reference in your advertising or word of mouth verification, as I am extremely pleased and greatly appreciate the courtesy shown throughout the process.”—Allen W. Cooper
Your expertise in our industry
“As a founder of GoAntiques and with nearly 20 years of experience in the antiques industry, choosing Craters & Freighters as our preferred shipper was an easy decision. Your expertise in our industry coupled with your online quoting system guarantees us a model of efficiency and value resulting in more satisfied customers.” —Ken Buhler, GoAntiques.com
Competitively priced, reliable service
“We have found Craters & Freighters’ pricing to be consistently competitive and the service is always reliable. Their reliability has increased our customer’s overall satisfaction.” —Joe Nolan & Bob Rankin, Nolan Rankin Galleries
Superb job during tough time
“You crated and freighted Jean Bayard’s household goods to her surviving family, and I am really pleased and thankful for the care and patience you took with getting her belongings to the various locations. They were well-packed and arrived in perfect shape. You even built a plywood box to hold delicate paintings…nice enough that I’m thinking of using it as a bookshelf just by itself, to hold some of my mom’s books! You helped us out during a hard time and did a superb job, and we very much appreciate it.”